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Our team

Visitors to the Chathams get to experience what we think is probably the island's highlight: the authenticity of Chatham Island people. It takes unique individuals to live and work on an isolated island so you can expect friendly locals at the Hotel whose hospitality is generous and genuine. We can't wait for you to meet our entire team of passionate islanders who love sharing their special place with you.

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Toni Croon & Ruby

OWNER

There may not be anyone more passionate about the Chatham Islands than Toni. (We know there are others, but you know what we mean). A former horse trainer, Toni is goal driven and afraid of nothing. She lives with passion every day figuring out how the next one can be even better. Toni's a solid leader but you'll see she's happy to role up her sleeves and perform any role in her business. She's passionate about people, design, food and hospitality. Toni is excited about the opportunities that continued development of the hotel represents for her team, her Island and her community that she loves. And don't forget, Ruby – wherever Toni is you'll find her cute spoodle.

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Trudy McCallum

GENERAL MANAGER

Trudy was born and raised in Invercargill and started work dairy farming. In 2021 she got an opportunity to work for the Hotel, so she jumped on that plane and hasn’t looked back since! She is serious and 100% loyal to her job and believe us when we say you can hear her laughter before you see her. Trudy has a passion for working with bees alongside Toni and Ruby. Together they produce the silkiest smooth, golden honey. Trudy loves gardening and uses her home grown vegetables in the Hotel’s dishes. Trudy’s bubbly personality and work ethic keeps our teams energy in top shape.

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Bonnie Bownes

MANAGER

Bonnie and Peggy-Sue are a well-known duo at Hotel Chathams, bringing a warm and authentic welcome to every guest who arrives. Always happy and wearing a big smile, Bonnie has a natural way of putting people at ease with Peggy-Sue right there alongside her.

Bonnie moved to the Chatham Islands from Christchurch in September 2025, bringing with her a strong background in executive support, most recently at He Waka Tapu. There, she worked closely with iwi, government agencies, and community partners, building a reputation for being organised, calm under pressure, and genuinely people-focused; qualities she carries into everything she does at the hotel.

Bonnie is a proud mum to her beautiful daughter Mabel, who is currently on her OE in England working with thoroughbred broodmares while studying Equine Health.

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Kyle Strong

HEAD CHEF

Kyle was raised in Canterbury, New Zealand, where a background in hospitality runs in the family. With a mother in the industry and a brother who’s also a chef, it’s no surprise he found his way into the kitchen early on.

He completed his training in Nelson before working at Noah’s in Christchurch, one of the city’s main hotels prior to the earthquakes. From there, Kyle spent around 20 years in Marlborough, including eight years running the convention centre kitchen — a role that sharpened both his leadership and large-scale catering skills.

More recently, Kyle spent seven years in Niue as Executive Chef, where he developed a real passion for Pacific Island cuisine. Alongside this, he brings a strong love for Italian food, combining bold, fresh flavours with a relaxed, approachable style of cooking.

With decades of experience across New Zealand and the Pacific, Kyle brings depth, creativity, and a genuine love of good food to the Hotel Chathams kitchen.

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